Frequently Asked Questions

Everything you need to know about our services

FAQ

Common Questions

Everything you need to know about our services and billing.

Getting started is simple. Create a free account, upload your images via our secure dashboard, select your services, and submit. You'll get a quote instantly or within 30 minutes for complex custom projects.

Yes! We offer a free trial for new business clients. You can send up to 3 images for retouching or clipping path services to test our quality and turnaround time before committing to a paid order.

Our standard turnaround is 24 hours. However, we offer express options (1h, 4h, 12h) for urgent deadlines. Turnaround time may vary based on the complexity and volume of your order.

Absolutely. We treat your intellectual property with the utmost confidentiality. We use enterprise-grade encryption for transfers and storage, and our team works under strict NDA agreements.

We accept all major image formats including JPG, PNG, TIFF, PSD, and RAW files (CR2, NEF, ARW, etc.). We can deliver the final files in your preferred format.

Yes, we offer volume discounts and custom pricing for enterprise clients and ongoing bulk projects. Contact our sales team for a personalized quote.